System Design Process Checklist - Sales Reps
Goal: Provide A simplified list of the steps in the System Design Process for Sales Rep Reference - Tiers 1 & 2
- Sales Reps/Deal Owner Create a Deal - A Deal Must be Created
- "New Deal" must be replaced with a Unique Deal Name
- Valid Close Date
- Do NOT Request Design Support at this point
- Add the Design SKU for the decided tier
- Add Associated Contacts
- Attach Files to Deal - Do NOT send directly to design engineer
- Sales Rep Create Quote
- Add Design SKU if not added already
- Add Tiered Discount when applicable
- On the Quote Template Page:
- DESIGN PAYMENT in front of the quote title (instead of final)
- Add the Purchase Terms into the Purchase Terms Box for Operations
- Send quote to Customer requesting payment
- They will not be billed / invoiced until they receive their completed design files
- Once payment is received, the invitation to schedule the consultation will be sent
- Sales Reps will be notified of email delivery
- Sales Reps will also be notified when the consultation is booked
- When Consultation is complete, Sales Rep will receive an email notifying them with the estimated completion date for the design files
- When the Design Engineer completes the Design:
- The files will be added to google drive
- The file link will then be added to the deal under the service projects tab
- Design engineer will select design completed
- This will then trigger an automatic email to be sent to the Sales Rep/Deal Owner containing the file link(s)
- The customer will then receive a different version of the email (customer facing) with their design file link(s)
- Ops will be assigned a task to approve and bill the design service payment Sales Order
- Ops will update the Deal Stage back to Quote Provided
- When you go to Quote the bill of materials you will:
- REMOVE the Design SKU (We already have an SO for this)
- REMOVE the DESIGN PAYMENT text from the quote title
- Proceed as usual