Objective: Provide a Guide of the Requirements for Importing Lists Into HubSpot smoothly, ensuring data quality and alignment between HubSpot and NetSuite. This will be a guide for those providing lists to those that import
Key Topics:
- π©Important Note
- β οΈ Apollo Import Note
- π Formatting Notes
Importing & Auditing Completion Timelines
When the Import is Ready for Review and Import
Import Template Sheet
List Preparer Guide of What Data is Required vs Recommended:
Utilize this Document as a Template for preparing an Import Sheet (Make Copy)- Purple Column Header = Required
- Yellow Column Header = Recommended if Known
π©Important Note: If you wish to import Contacts we are required to check a box confirming:
- All Contacts in this Import are expecting to hear from my Organization
- I have a prior relationship with these contacts and have emailed them at least once in the past year
- I can confirm this list wasn't purchased, rented, appended, or provided by a third party
β οΈ For Apollo List Imports we will ONLY be using Company Import β οΈ
- See Details Here on Apollo Lists - Apollo Admin Steps
- See Details Here on SDR Apollo Process Once Imported
-
- Phone Number Format Required: +Country Code
- US Example: +12345678900
- If there is an extension: +12345678900 ext35
- States: Abbreviation (Ex; FL, AZ, CA)
- New Leads:
- Company Owner = Kevin Sheward
- Sales Development Representative = Assigned SDR
Importing & Auditing Completion Timelines
Please Keep this in Mind when looking to request any Imports into HubSpot
**This may fluctuate based on Workload & Priorities**
NetSuite Timeline
|
Record Count |
Est. Time for Import & Audit Completion |
| Under 500 | Minimum : 1.5 Days |
| Between 500 - 1,000 | Minimum: 2 Days |
| Over 1,000 | Minimum: 3 Days |
HubSpot Timeline
| Record Count | Est. Time for Import & Audit Completion |
| Under 500 | Minimum: 1.5 Days |
| Between 500 - 1,000 | Minimum: 2 Days |
| Over 1,000 | Minimum: 3 Days |
A Couple of Notes with the Timelines
- 1 Company and 1 Contact in one Row = 2 Records
- If you're Importing 500 Rows of Both Contacts & Companies = 1,000 Records
- Recommended Flow:
- 100 - 200 Companies Per Import
- 200 - 400 Records at a Time being audited and imported
- Quicker Audit & Import
- While being Reviewed/Imported
- Prep Reach Out (Sequence? Email Content?)
- Prep Next Lead List
- Provide to Ops Team
- Initial Import should be Imported and Ready for Reach Out
- 100 - 200 Companies Per Import
Company Import Only:
Each Column Header is Mapped to a Property in HubSpot
|
Column: |
Required |
Notes |
|
Company Name |
β |
|
|
Company Owner |
β |
Handled by Ops (Sales Rep) |
|
Company/Contact Domain |
β |
|
|
Lifecycle Stage |
β |
Lead or Customer |
|
Phone Number |
β |
(See Formatting Above) |
|
State |
β |
(Abbreviation, e.g., FL) |
|
Lead List Source: (E.g., Apollo Control4) |
β |
Template Column = Campaign Event (add there) |
|
Sales Development Representative |
Handled by Ops |
|
|
Regional Sales Executive |
Handled by Ops |
|
|
Buying Group |
Handled by Ops |
|
|
NetSuite Category |
Handled by Ops |
|
|
Partner |
Handled by Ops |
|
|
Automation Systems Used (More than one option can be added - separate via a comma) |
Savant, Control4, Crestron, RTI, URC, Elan, Josh.ai, Paxton, OnSSI, Exacq, Milestone, Genetec, Qognify, Avigilon |
Company AND Contact Import in One Import:
Each Column Header is Mapped to a Property in HubSpot
|
Column: |
Required |
Notes: |
|
Company Name |
β |
|
|
Company Owner |
β |
Handled by Ops (Sales Rep) |
|
Company/Contact Domain/Web Address |
β |
|
|
Lifecycle Stage |
β |
Lead or Customer |
|
Company Phone Number |
β |
(See Formatting Above) |
|
Contact First Name |
β |
Separate Column than Last |
|
Contact Last Name |
β |
Separate Column than First |
|
Contact Phone Number |
β |
|
|
Contact Email Address |
β |
|
|
Contact Job Title |
β |
|
|
State |
β |
Abbreviation, e.g., FL |
|
Apollo List Date |
β |
The Date the List was Provided (Ex; 7/25/2025) |
|
Sales Development Representative |
Handled by Ops |
|
|
Regional Sales Executive |
Handled by Ops |
|
|
Buying Group |
Handled by Ops |
|
|
NetSuite Category |
Handled by Ops |
|
|
Partner |
Handled by Ops |
|
|
Automation Systems Used (More than one option can be added - separate via a comma) |
Savant, Control4, Crestron, RTI, URC, Elan, Josh.ai, Paxton, OnSSI, Exacq, Milestone, Genetec, Qognify, Avigilon
|
β When the Import Template is Ready:
Steps to Take Once List is Ready to be Audited and Imported to HubSpot
- Verify as much information as possible prior to providing the sheet
- In a Professional Email to any Stakeholders, Sales Ops, Analyst, and CRM Specialist
- What is the Goal/Objective?
- We will a "Tag" to track the specific initiative as listed above
- Ex if from Show: Campaign Event = TOLA Event 2025
- Ex if from Apollo: Apollo List Date = 7/25/2025 (This format)
- We will a "Tag" to track the specific initiative as listed above
- Explain how the list was built:
- Ex; AV List? Control4 List? AZI Show List? Cedia List? etc. FL Lead List?
- Add the Google Sheet you have prepared for Sales Ops to Audit
- What is the Goal/Objective?
Leadership should confirm it's been received and/or respond with any feedback prior to beginning the audit.