Purpose: This article explains the process for Sales Reps to Request Additions OR Removals of Dealer Access to the Price Sheet Article. All requests must be submitted via a standardized email templates send to our Sales Analyst
Key Topics:
🧾 When to Use this Process:
Use this process when you need to:
- Give a dealer access to the Price Sheet List
- Remove a dealer's access to the Price Sheet List
📬 Who to Contact:
All requests must be submitted to:
- Arnaldo Lugo: arnaldo.lugo@icrealtime.com
- Subject Line: Price Sheet Access Request
✍️ Email Request Template:
There is a premade template within HubSpot for Sales Team members to use to send to Lugo giving a guide of the required information to add into the email.
View the provided Email Template Titled:
Required Contact Details to Include:
- First Name
- Email Address
- Link to HubSpot Contact Record
✅ Once Lugo Confirms:
➕Addition
- The System will handle sending the registration email once Lugo enables access!
- The customer will receive an email from you with a heads up of information so you don't need to manually reach out - unless they have issues with logging in
➖Removal
- The dealer will no longe be able to view the Price Sheet article
- No notification is sent to the dealer automatically - inform them if needed