End User & Specialty Accounts Process

Goal: To Docuemnt the Guidelines surrounding the Sale to End Users and Special Cases

Guidelines Summary

Non Dealer / Distributor Entities that are using products for personal, commercial, municipality uses, or industry partners for testing purposes

Pre-Approval

Email Sales.Ops@icrealtime.com with a request to set up an account

Do not use the dealer application - this will be denied

Provide the Following Information:

Why are we selling to them directly?

Legal Name of Individual, Business or Municipality

Bill & Ship to Address

Email

Phone

Contact

**Caution**

DO NOT Proceed without written approval from Sales Ops

Approval

Once approved you will be advised when an account is set up and connected to HubSpot.

There will be no onboarding or portal access given

Order Processing & Discounting

Process through HubSpot as normal, Use ACH One-Time Link only, we will not ask for the CC with these cases 

Discounting is Not Applicable to these Cases unless Pre-Authorized

Sold at Dealer or Above