Portal Orders in HubSpot
Goal: Provide an Understanding of How to View Portal Orders in HubSpot
Source Store Property
There is a Source Store Property (field), when the Sales Order originates from the online Portal, this will populate with, "Web (IC Realtime)"
That is how you can pinpoint portal orders:
On a Sales Order Record
This is visible in two places:
The left hand column in the "About this Order" Section:
As well as on the Middle Overview Tab in the "Sales Order Details" Section:
Order View
There will be 4 Views when you go on the Order View
- My Orders
- This weeks Orders
- Portal Orders
- This weeks Portal Orders
My Orders is defaulted to show all Orders, where the owner is "Me"
- That means whoever is looking at the view will show that persons orders
- Sales Admins will need to Clone and Adjust Owners for their to view their NSE's information
This Weeks Orders has the same filter, where the Sales Effective Date is "This Week
Portal Orders will show all orders that have "Source Store = Web (IC Realtime)"
This weeks Portal Orders will show all Web orders that have a Sales Effective Date of "This Week"

Please Note: These views are completely customizable, the same way the company/contact/deal views are. You can remove or clone any of these and modify your own view as you wish
Reach out to the CRM Specialist if you need help!


